The issue of passport to applicants – for renewal/ issue of fresh passport oftenly gets delayed. The remarks made are - “Your police report was incomplete. It is therefore return to the concerned police authority for completion.”
In Ghaziabad (U.P.) enquiries of passport applicants are made by LIU & police staff. There are clear directives to complete the enquiry within 45 days of making the application.
It is not advised to applicant on what counts/ reason the police report was deemed incomplete. The hardships are caused to applicants of passport by carelessness of the police. There is need to evolve systems so that this avoidable situation is not created and public does not have to suffer due to the carelessness of the police department.
I wish to suggest that precise reasons for incomplete reports be given to applicants. This would help in –
• Judicious use of time of the passport officer, passport office employees and applicant
• Avoiding unnecessary travel of passport applicants for visits to Passport Office and police officers.
• Avoiding unnecessary use of fuel. It would mean saving of foreign reserves.
• Lessening environmental pollution and decongestion of roads.
• Unnecessary assembly of crowd at the passport office and
• keep a check on corruption.
It has been observed by the author that Rs. 700/- have been demanded by staff collecting information for submitting favorable police report. The authorities can make the process of police report transparent by publishing procedures and systems of police report and providing a copy of related report to applicant by the reporting staff.
12-Feb-08
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